Posts about Customer Service
How Do I Keep a Shopper Engaged?
Keeping a shopper engaged in a store comes down to two moves: ask questions, and get the merchandise into their hands. A...
7 Cringe-Inducing Behaviors That Push Retail Customers Away
Customers leave and never come back because of small, everyday habits on your floor, not because of Amazon or your price...
A Greeting Takes 15 Seconds. Losing a Sale to ChatGPT Takes One.
Retail associates have approximately 15 seconds to greet a customer. But that customer can get an answer from ChatGPT in...
57% of Your Customers Are Desperately Lonely. Your Store Can Be Their Lifeline
Restaurants used to be one of America's default "third places," where neighbors gathered to break bread. Now, three out ...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth