I'd been with my dad at the Carolinas Medical Center in Charlotte for several days. The first day I walked in, I noticed this mat in the elevator. It...
I was consulting with a new luxury client. I was going to be working on their sales floor, so he told me I would have to wear the old school uniform...
Brick and mortar retailers have to put up with a lot of bad customer behavior. But how should you deal with difficult consumer behavior when they are...
To stand out from the competition, you need to focus on creating an exceptional customer experience. And exceptional retail customer service...
The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.
