Posts about Customer Service
September 3, 2021
How to Greet Customers in Retail Stores
Do your employees know how to greet customers the right way? If not, you could be losing valuable sales and revenue-boos...
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August 24, 2021
Resolve Retail Customer Complaints in 4 Easy Steps
It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking to find trou...
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August 16, 2021
Is Retail Dead in 2021?
Is retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York C...
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July 15, 2021
7 Customer Service Techniques To Increase Sales Right Now
In the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're u...
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August 16, 2021
Retail Customer Service Training: 14 Ideas, Plus Examples
The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...
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August 16, 2021
10 Customer Service Techniques to Help You Grow Sales
Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...
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