The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...Read The Article
Let’s admit it; we are now a society of individual planets. We’ve created our own worlds by letting in just what we want...Read The Article
Honing your listening skills can significantly impact the success of your store. As a trained conductor, I've learned th...Read The Article
Published November 10, 2017. Updated September 6, 2022. A lot is written about customer engagement in retail. How retail...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.