Posts about Customer Service

September 3, 2021

How to Greet Customers in Retail Stores

Do your employees know how to greet customers the right way? If not, you could be losing valuable sales and revenue-boos...

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Difficult customer

August 24, 2021

Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking to find trou...

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retail is dead not

August 16, 2021

Is Retail Dead in 2021?

Is retail dead? No, but brands must prioritize connection over transaction.  In 2017, Ralph Lauren closed its New York C...

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customer service tips

July 15, 2021

7 Customer Service Techniques To Increase Sales Right Now

In the retail world, customer service often matters more than the price tag. When people find the perfect fit, they're u...

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Customer Love

August 16, 2021

Retail Customer Service Training: 14 Ideas, Plus Examples

The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...

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10 Retail Customer Service Tips To Grow Sales

August 16, 2021

10 Customer Service Techniques to Help You Grow Sales

Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While g...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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