Posts about Customer Service

10 Easily Overlooked Customer Service Tips

When was the last time you had a negative customer service experience? Do you remember? Of course, you do! And how many ...

Read The Article

All Categories

Retail Training

Merchandising

Personality

Access My FREE 5-Part Retail Sales Training Email Course!

4 Examples of Great Customer Service in 2022

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...

Read The Article

How To Use The Right Questions To Sell More Effectively

How do I make my shop busier? I get a lot of variations of this question from retailers... Like everything is perfect; I...

Read The Article

3 Deadly Traits That Kill Your Efforts To Attract and Keep Customers

Some of the most popular questions people have for me after they sign up for my weekly newsletter are: How do I attract ...

Read The Article

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN