Posts about Customer Service

Customer service in perfume sales
10 Easily Overlooked Customer Service Tips

When was the last time you had a negative customer service experience? Do you remember? Of course, you do! And how many ...

Read The Article arrow



Access My FREE 5-Part Retail Sales Training Email Course!


Engaging customer service
4 Examples of Great Customer Service in 2022

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...

Read The Article arrow
chain with question mark
How To Use The Right Questions To Sell More Effectively

How do I make my shop busier? I get a lot of variations of this question from retailers... Like everything is perfect; I...

Read The Article arrow
3 Deadly Traits That Kill Your Efforts To Attract and Keep Customers

Some of the most popular questions people have for me after they sign up for my weekly newsletter are: How do I attract ...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'M READY TO WIN