The reason for a bad customer service experience could be summed up by Lily Tomlin's character Ernestine, "We're the pho...
Read The ArticleA lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...
Read The ArticleThree very short examples about customer service… A friend of mine was at a restaurant the other day. She was told they ...
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