The Retail Doctor Blog

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Retail Store Operations: A Guide to Running Multiple Locations

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick...

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Lost a Sale? It All Started With How You Greeted Your Customer

Greeting a customer is the most important thing you can do right ... or wrong in a brick-and-mortar retail store. I'll c...

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7 Critical Tips for Specialty Retailers Navigating the Amazon Era

Before I share how specialty retailers can survive and thrive, I have a question for you... Have you ever played Jenga? ...

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Training Retail Employees: What Is Your ROI?

“What if I train my retail employees, and then they leave?” It seems like every time I hear from a manager who’s trying ...

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