Visitors to my website often ask. “How do you approach a customer?” Not like this, I hope… I had finished a speech to ab...
Read The ArticleMany small businesses rarely think twice when they order supplies which can affect their cash flow. Yet many times I'll ...
Read The ArticleToday’s a big day in my career as a retail consultant; a sort of bookend to a journey I began fifteen years ago with a c...
Read The ArticleI used to pride myself on how busy I was when I worked retail. Four Cokes, a couple of iced teas, and a couple of sugary...
Read The Article