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I know that retail tweets can be snore-inducing. Rather than curse the dark, let's light a candle!

I know that retail tweets can be snore-inducing. Rather than curse the dark, let's light a candle!

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Read My Latest Blog Posts

by Bob Phibbs, the Retail Doctor posted on September 3, 2025

Debunk 5 retail management and common retail myths to learn how to use Gross Profit Per Shopper (GPPS) to boost conversion, loyalty, and profitability.

by Bob Phibbs, the Retail Doctor posted on August 26, 2025

Cracker Barrel risked political backlash with logo change mistake and lost $100M. Why CEOs should fix operations before taking cultural gambles.

by Bob Phibbs, the Retail Doctor posted on August 22, 2025

Why most retail training fails: neuroscience and learning styles reveal why seminars don’t stick—and how SalesRX+ builds lasting sales conversions.

by Bob Phibbs, the Retail Doctor posted on August 20, 2025

SalesRX client reviews survey: 83% sales growth, 72% higher conversions, 78% better customer connections. Real retail training results from 100+ stores.

by Bob Phibbs, the Retail Doctor posted on August 15, 2025

Downtown retail can’t rely on office workers anymore. Learn proven strategies to attract residents and destination shoppers—and grow sales year-round.

by Bob Phibbs, the Retail Doctor posted on July 25, 2025

92% of retail surveys use leading questions. Receipt surveys are biased by design. Mystery shops show what customers actually experience.

by Bob Phibbs, the Retail Doctor posted on July 11, 2025

Retailers who rely on discounts lose margin and loyalty. Learn why full-price selling works—and how staff training is the key to long-term growth.

by Bob Phibbs, the Retail Doctor posted on June 30, 2025

Retailers need real-time inventory visibility, demand forecasting and supply chain automation. Here’s how AI and cloud-native tools are transforming retail

by Bob Phibbs, the Retail Doctor posted on June 26, 2025

A luxury purchase. A failed customer service experience. One public review revealed deeper brand accountability issues every retail exec should see.

by Bob Phibbs, the Retail Doctor posted on June 24, 2025

Retail execs share hard lessons on supply chain chaos, speed vs. cost, and tech execution from a Momentum panel led by Bob Phibbs.

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