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At Eklund’s, a Business Makeover Story of Astonishing Retail Transformation

“Have you ever done a business makeover for an equipment dealer like this before?” my client asked.

“No,” I answered, “but I am product agnostic –...

A 5 Point Road Map To Compete With Amazon

Levi's made headlines last week when their stock gained 32% on its first day of trading. While Levi's sales and profits are growing, they didn't...

Ted Baker Delivers The Best Shopping Experience Around

After an interview at CNN in New York, I was to catch up with my buddy Tony at the new Men’s Nordstrom just down the way. I had a few minutes to...

10 Ways To Arrange Your Store When It Is Crowded With Merchandise In December

Holiday merchandising is always hard.  A lifetime ago I managed a western wear store in South Coast Plaza, the nation’s number one mall, and I...

9 Best Practices To Get Shoppers To Buy During the Holidays

I usually stay away from writing best practice posts because what can be a best practice for one retailer doesn’t apply to another. In this case,...

Are You Confusing Your Customers Like IHOP Just Did?

This past week IHOP created a tsunami of publicity when they teased they were changing their name to IHOB. A few days later they revealed the B...

The Best Way To Create Window Displays That Turn Heads And Drive Foot Traffic Into Your Store

A lot of retailers are looking for ways to draw shoppers into their stores.

How Your Merchandising Can Influence Customers To Increase Retail Sales

There was a time when great merchandising was a valuable tool in a retailer’s arsenal against competitors.  Now it’s a cost-saving area.

Why Retailers Should Display Christmas Merchandise Before Halloween

It's that time of the year ...

Time for the leaves to change...

Corn mazes to sprout up...

Pumpkin spice latte...

and the perennial favorite of...

How To Visually Merchandise Your Holiday Store Windows

Have you stopped to consider the power of visual merchandising - dressing your windows in retail?

Visual Merchandising: Are You Blocking Your Customer’s Path To Purchase?

Is there some book for visual merchandising out there titled, How To Make Your 6000 Square Foot Store Look Like It is Only 60?

7 Critical Things Specialty Retailers Must Do to Survive in The Amazon Era

Before I share how specialty retailers can survive and thrive, a question...have you ever played Jenga?

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win