The Retail Doctor Blog

The Ten Commandments Of A Successful Retail Store

It’s easy for many retailers to get distracted with all the changes going on in technology, social media, and shopper behavior.

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What’s New In Retail  At Hudson Yards, Saks, STORY, And Neiman Marcus

This week, two analysts from UBS gave us the most shocking headline which said 75,000 stores will need to close by 2026. They argue that if online continues to steal...

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Oracle NetSuite + Retail Doctor Survey Reveals Customer Service Disconnect Between Retailers And Shoppers

Oracle NetSuite and I partnered to find out exactly where the disconnect between shoppers and retailers is occurring and how those findings could point the way...

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The Ten Commandments Of A Successful Retail Store

It’s easy for many retailers to get distracted with all the changes going on in technology, social media, and shopper behavior.

How To Save A Sale By Dealing With Stump The Chump

Stump the Chump usually refers to someone in the audience trying to try to trip up a speaker with aggressive and sometimes downright...

Ted Baker Delivers The Best Shopping Experience Around

After an interview at CNN in New York, I was to catch up with my buddy Tony at the new Men’s Nordstrom just down the way. I had a few minutes to...

How To Be Here Next Year: 5 Steps Retailers Need To Embrace To Compete With Online

Many retailers have embraced digital as the be-all and end-all. Many pundits and retail experts are telling us the only way to survive is to bring...

10 Things You Should Do To Prepare Your Store For The Holidays

Wondering how to prepare your store for the holidays?

Retail Sales Associate Training: 9 Ways To Get Better At Selling

You’ve probably heard it said of someone, “They could sell (snow, ice, a refrigerator) to an Eskimo,” or something similar to that.

But how did...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win