Posts about retail customer service, (2)

salesman shaking hands with customer
14 Ideas for Effective Retail Customer Service Training

Retail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...

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Access My FREE 5-Part Retail Sales Training Email Course!

Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

In many ways, retail consists of a lot of moving parts, and yet the concept of it is very simple: Treat customers as you...

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Dog with paw over eyes
3 Retail Customer Service Stories To Get You From Cringing To Caring

Published June 11, 2017, Updated August 26, 2022 I have been a loyal Nordstrom shopper for decades. It was the pinnacle ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.