The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...Read The Article
Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...Read The Article
In many ways, retail consists of a lot of moving parts, and yet the concept of it is very simple: Treat customers as you...Read The Article
Published June 11, 2017, Updated August 26, 2022 I have been a loyal Nordstrom shopper for decades. It was the pinnacle ...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.