Posts about retail customer service, (2)

What To Do When Your Retail Customer Service Fails Miserably

It’s been said that a brand is a promise of an emotional payoff of a purchase. I believe customer service is the level o...

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salesman shaking hands with customer
14 Ideas for Effective Retail Customer Service Training

Retail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...

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Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

Updated December 7, 2023: Retail consists of many moving parts in many ways, yet the concept is very simple: Treat custo...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.