It’s been said that a brand is a promise of an emotional payoff of a purchase. I believe customer service is the level o...
Read The ArticleRetail customer service training aims to create an exceptional customer experience. So, what goals do you focus on when ...
Read The ArticleExcellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...
Read The ArticleUpdated December 7, 2023: Retail consists of many moving parts in many ways, yet the concept is very simple: Treat custo...
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