Posts about retail customer service, (2)

Customer Love
Retail Customer Service Training: 14 Ideas, Plus Examples

The goal of retail customer service training is to create an exceptional customer experience. So, what do you focus on w...

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Access My FREE 5-Part Retail Sales Training Email Course!

Frustrated retail employee
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...

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Moving parts to customer service
What Do Customers Want? 10 Non-Negotiables of Customer Service

In many ways, retail consists of a lot of moving parts, and yet the concept of it is very simple: Treat customers as you...

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Dog with paw over eyes
3 Retail Customer Service Stories To Get You From Cringing To Caring

Published June 11, 2017, Updated August 26, 2022 I have been a loyal Nordstrom shopper for decades. It was the pinnacle ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.