Recent Articles

9 Secrets To Effective Retail Management of Employees [Infographic]

A survey by LoyaltyOne showed that approximately half of consumers reported experiencing a problem on their last shopping trip. Of those customers,...

Retailers: Remove "I’m So Busy" From Your Vocabulary

When well-meaning friends ask how you are, do you answer, “I’m so busy,” and then drone on? Have you tweeted how “buried” you are… Posted how...

Why Closing The Sale Techniques Are Dead For Retailers

I was talking to a potential client about her needs for retail sales training. She had read some of my blogs. She had watched my videos. “What I’m...

How To Spring Clean Your Retail Store With This Checklist

My first job was as a janitor in a dry-cleaning store. One rainy Thursday I had cleaned up the break room like I usually did and returned to get...

Why and How To Do A Physical Inventory On A Shoestring Budget

Merchandise on the sales floor can look pretty but it is your money sitting there. While you can do an inventory of your store any time,...

How To Decorate Your Retail Store For The Holidays [Pics]

Decorating a store goes to the heart of what makes great retailing. During this time of a pandemic, it will be the deciding factor to wowing wary...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.