You won't find key performance indicators (KPIs) in most discussions among retailers. Retail KPIs just aren't sexy like ...
Read The ArticleA survey by LoyaltyOne showed that approximately half of consumers reported experiencing a problem on their last shoppin...
Read The ArticleWhen well-meaning friends ask how you are, do you answer, “I’m so busy,” and then drone on? Have you tweeted how “buried...
Read The ArticleI was talking to a potential client about her needs for retail sales training. She had read some of my blogs. She had wa...
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