Posts about Nordstrom (2)

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What Top Brick-and-Mortar Retailers Do To Combat Amazon

Updated for relevancy October 5, 2023. When 250+ Bon Ton stores went out of business, the Wall Street Journal caught up ...

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3 Retail Customer Service Stories To Get You From Cringing To Caring

Published June 11, 2017, Updated August 26, 2022 I have been a loyal Nordstrom shopper for decades. It was the pinnacle ...

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Hey Retailers! Nordstrom Customer Service Problems Are Yours Too

I’m a traditional shopper at Nordstrom and have been since I worked at South Coast Plaza in Southern California thirty y...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.