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It's Not Boredom, Your Associates Have Retail Hypnosis

Sleeping with the Eyes Open, a 1929 study, theorized that people in monotonous situations tended to enter a sleep-like state without closing their...

How To Overcome Fear of Failure In Your Business

A lot of retailers write me about their fears. Fear of not doing enough to gain market share. Fear of not having the training they need. Fear of...

3 Steps For How To Motivate Yourself And Increase Retail Sales When It’s Slow

Retailers, After This Election, We Need A Reset Button For America

For the past year, we have had an anxious cloud form over us because of the Presidential campaign.

How Incenting Retail Employees Can Lead To Unintended Selling Problems

The big news this week was that Wells Fargo fired 5300 employees, about 2% of their workforce, after admitting those employees opened more than 2 ...

Motivation Beyond Paying Retail Sales Commission: 3 Ways To Get Employees To Sell

How To Find Self Motivation?  Get Leverage On Yourself

Looking for how to find your own self motivation? You first neet to find leverage on yourself.

How The Actions In Your Retail Store Can Change The World

I believe the lack of service, of compassion and interest in retail are symptoms of a larger problem in our world.

I believe:

People are feeling...

Retailers: Remove "I’m So Busy" From Your Vocabulary

When well-meaning friends ask how you are, do you answer, “I’m so busy,” and then drone on?

Have you tweeted how “buried” you are…

Posted how...

Retail Sales Training: Clerking Merchandise Is Not Selling

Times are tough. Hard to find good help. Got it.

But wouldn't you think, if you were a retailer and wanted to make more money, you'd change your...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win