The Retail Doctor Blog

A lot of retailers write me about their fears. Fear of not doing enough to gain market share. Fear of not having the training they need. Fear of...

Another year has closed. For some, it was record-breakingly good.

One thing that is true across the board, last year was a year fraught with ups...

I used to handle all the franchise training for a coffee chain. I encouraged new franchisees to tell their employees the inciting incident that...

For the past year, we have had an anxious cloud form over us because of the Presidential campaign.

I was interviewed by AP this past week about how consumer spending is stuck in neutral at just 0.1 percent and how retail stores of all sizes are...

Looking for how to find your own self motivation? You first neet to find leverage on yourself.

Retailers are tripping all over each other trying to knock themselves off and create low-priced versions of themselves. Whether it’s J.Crew’s ...

When well-meaning friends ask how you are, do you answer, “I’m so busy,” and then drone on?

Have you tweeted how “buried” you are…

Posted how...

It started at a managers' retail sales meeting with my answer, “Our employees.”