No, the customer is not always right. Most retailers say it anyway, even when the customer is dead wrong. It's why the a...
Updated July 18, 2024 Many retailers write to me about their fears: fear of not doing enough to gain market share, fear ...
The start of a New Year is a good time to assess where you’ve been and where you want to go. Otherwise, it can be just t...
Looking for how to find your self-motivation? You first need to find leverage for yourself. Here's my story about levera...