Posts about employee performance management
Your Associates Passed the Training. So Why Can't They Sell?
Retail training fails for one reason: it protects associates from failure instead of using it as the mechanism for learn...
Retailers: In-Store Surveys Lie. Mystery Shops Don’t.
Your customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on e...
75 Things Retail Employees Can Do When They're Not Busy
When the store is slow, retail employees should clean and restock, tidy displays, check inventory, practice greetings an...
5 Ways How To Develop Top Managers In Your Store
I was talking to a frustrated CEO last week. Their No. 1 store was failing, and he felt it was the manager’s fault. I as...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth