Posts about Employee Management

a young associate quits a retail manager
Why Do Retail Employees Really Quit?

Retail employees quit for three reasons before money: too few staff, no training, and chaotic scheduling. Money is on th...

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Confident associate helping a woman in a window coverings store
How Do I Train Retail Employees So the Training Sticks?

Training sticks when it moves an employee through the four stages of competence: teach the skill, role-play it, then dri...

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crumbling retail store framework for management
How to Develop Retail Managers From Within

Your store manager is buried. They're unpacking boxes at 6 AM, fixing the display that nobody else can seem to get right...

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fired retail associate
Why You Hate Firing An Employee, And How To Deal With It

Updated 12/1/24 My parents divorced when I was 11. For a long time, I felt there was something I could have done to prev...

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