Posted on November 12, 2017
Most every retailer's looks at their employees as their most expensive operating cost.
Posts about The Retail Doctor BlogEmployee Management
Posted on October 01, 2017
Imagine that you’ve just stepped into a retail business that has been operating at a loss for over a decade.A retail business that is careening towards its second bankruptcy within three years.
Employee Management customer engagement business makeover retail sales strategy Retail Growth Strategies
Posted on September 16, 2017
Shoppers respond to a human trusted advisor more deeply than to any webpage.
Retail Sales Training Employee Management retail employee training
Posted on May 21, 2017
People often ask me, “How many hours does it take for retail sales training?”
Online Retail Sales Training Retail Sales Training Employee Management
Posted on March 02, 2017
If you own a business, you have had to terminate employees. You had assessed their behaviors and found them taking more away than adding to your customers' enjoyment of doing business with you.
Posted on November 06, 2016
There’s an old adage that goes something like you can’t put new ideas into a full bottle; you need to empty it to make way for the new. To do that you have to be open to the possibility of change.
Posted on March 16, 2016
If you live in the United States, you are no doubt aware that there is a presidential election going on. (If you live outside the United States, I shudder to think what your opinion of us is right ...
Posted on February 16, 2016
I made an orange dessert for some friends the other night. When one of my guests took a bite, his face soured; he said it tasted bitter.
I took a scoop and realized there was a rotten spot on the ...
Posted on January 20, 2016
In many ways, retail is a lot of moving parts and yet in others it is very simple: Treat customers as you would want to be treated.
Retail Sales Training Employee Management customer experience retail customer service,
Posted on January 19, 2016
Employee reviews are one of the most neglected tools a retailer can use to increase their retail sales.
By using regular employee reviews, you can always be cutting your lower 20% of associates to ...
