Posts about Employee Management

11 Benefits of Mystery Shops For Retailers

Have you heard of the runaway success of the burger franchise Five Guys? What's one of the big reasons Five Guys has bee...

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How To Determine If Your Employee Scheduling Is Too Lean

Almost every retailer looks at employee scheduling as their most expensive operating cost. I see employees as an asset, ...

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How To Get Employee Sales Training To Stick

Customers go online to buy - frequently replacement purchases - but go to stores to discover. That moment of discovery n...

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5 Critical Skills How To Coach Retail Salespeople

The opportunities for coaching retail employees are huge and exemplified in this brief story... Missing the mark on cust...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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