The Retail Doctor Blog

Oracle NetSuite + Retail Doctor Survey Reveals Customer Service Disconnect Between Retailers And Shoppers

Oracle NetSuite and I partnered to find out exactly where the disconnect between shoppers and retailers is occurring and how those findings could point the way...

Read the article

Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

Read the article

How To Be Here Next Year: 5 Steps Retailers Need To Embrace To Compete With Online

Many retailers have embraced digital as the be-all and end-all. Many pundits and retail experts are telling us the only way to survive is to bring the web into your...

Read the article

Get Your Crew Trained.
Login. Learn. Sell.

Train Your Team Now

Subscribe to our newsletter

Recent Articles

More like this

The Ritz-Carlton Review: My Personal Customer Service Horror Story

I was standing naked, covered only in a towel and yelling down from the second floor of the men’s spa at the Ritz-Carlton, “Is anyone there? Get...

Online Reputation: How to Monitor and Respond to Customer Reviews

Online reviews mean your small business reputation is now exposed in a variety of places across social media.

While thinking about writing this...

More recent articles
View all articles

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win