Posts about customer experience (2)

How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

Were you ever picked by a teacher to come up in front of class when you weren’t prepared to speak? It felt like hell, I ...

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Retail Consultant Tip: 4 Stages of A Customer's Buying Cycle

As a retail consultant, I've examined how your customer's buying cycle is predictable. As the economy has gotten stronge...

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10 Easy Ways to get Customer Reviews that Boost Retail Sales

Customer reviews are very influential and can increase your sales more than marketing with a paid ad but can be hard to ...

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7 Retail Customer Service Experience Mistakes and What They Cost You

As a motivational speaker, I travel a lot and encounter customer service mistakes all the time.   A few weeks ago, I was...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.