Posts about customer experience

retail store employee managing operations
Retail Store Operations: A Guide to Running Multiple Locations

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick...

Read The Article arrow

Access My FREE 5-Part Retail Sales Training Email Course!

jewelry shoppers
How To Make Your Retail Jewelry Store More Profitable: 7 Tips

I’ve spoken to several pawnbrokers and jewelry retailers lately and I’ve also been commenting about luxury sales and how...

Read The Article arrow
Connecting with a shopper
Retail Customer Experience That Works: Connecting With Shoppers

The day I started to wash and condition my face seriously was when a spa esthetician made it clear that for a guy in my ...

Read The Article arrow
retail customers experience tips
4 Ways To Improve Your Retail Customer Experience and Sales

How to improve customer service experience? Concentrate on your employees and engage their hearts, not just their minds....

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.