Posts about customer experience

Retail Store Operations: A Guide to Running Multiple Locations

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick...

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How To Make Your Retail Jewelry Store More Profitable: 7 Tips

  I’ve spoken to several pawnbrokers and jewelry retailers lately and I’ve also been commenting about luxury sales and h...

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Connecting with a shopper
Retail Customer Experience That Works: Connecting With Shoppers

The day I started to actually wash and condition my face was the day a spa esthetician made it clear that for a guy in m...

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retail customers experience tips
4 Ways To Improve Your Retail Customer Experience and Sales

How to improve customer service experience? Concentrate on your employees and engage their hearts, not just their minds....

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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