Small Business Case Studies Showcasing Successful Retail Consultant Strategies

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Here are several business makeover case studies from some of the smallest retailers to some of the largest who've used me as their guide to growing their sales.

While I don't rely on a sales staff or cold-calling to get new business, use these case studies to familiarize yourself with my work.

I help various sizes of businesses, and these case study successes are theirs.

At Eklund’s, a Business Makeover Story of Astonishing Retail Transformation

Billy EklundLooking for how to develop your retail business? Look at this case study, a small business makeover of Eklund's Farm Machinery in rural New York. No matter the beginning space, the process of making-over a business is the same.


Retail Business Makeover – The Importance Of Owning Your Own Space [Case Study]

framing shop makeover by phibbsRetail business makeover in Manhattan of a small framing shop and gallery with tips on improving your business. Peter McCaffrey is a New York City artist who has owned Mascot Studio, a store where he has performed custom framing for nearly thirty years.


retail sales consultant Makeover

Country Market & Nursery Makeover [Case Study]

This family business reinvention was completed in the first quarter of 2013. Discover this 3-part blog featuring Black Horse Farms, which includes great lessons on attracting customers to your store and getting them to return.

Creating Buzz For Your Small Business [Case Study]pollys gourmet coffee makeover phibbs

To generate sustainable buzz in your business that leads to higher profits, you must be a business worthy of buzz. That means you have to earn your customers' trust. This is the transformation story of one of my first clients, Polly’s Gourmet Coffee, with lessons on how to grow your retail business.

how to attract customers to your storeHow to Attract Customers to Your Retail Store

Is location a problem? This case study spotlights the results of creatively leveraging your retail location. So many times, the thing that can most attract a customer - or make them drive right on by - is the exterior of your store.

business mentor case studiesRetail Consultant Sales Training Results In Double-Digit Increase

This case study featured a custom program developed to incorporate a new store design. The program included custom phone scripts, sales training, personal coaching, and role-playing for owners and their salespeople.

Retail Consultant Success Changing A Regional Chain's Culture retail consultant's work

This case study spotlights changing a company's entire culture from nurturing to nurturing and selling. From the CEO, "We had become bogged down in survival. And it wasn’t a healthy place to be… Not for me as the leader or my team. I needed someone to help me work on a new direction for my business and help me hear and observe what was going on. I was looking for a shift change in who we were."

What Retailers Can Learn From A Hotel Makeover [Case Study]hotel makeover results

This 3-part study of a culture change shows how the client focused on a remarkable experience for their customers. And the revenues followed.

How Brand Identity Makes Your Marketing Easier [Case Study]

Knowing your brand identity - what it is based on and who it is targeting makes your marketing job much easier.