The Retail Doctor Blog

“Have you ever done a business makeover for an equipment dealer like this before?” my client asked.

“No,” I answered, “but I am product agnostic –...

Trust is one of the building blocks of sales, retail employee management and economic life as we know it.

Looking for free or low cost marketing ideas for your retail small business? Facebook Live video has provided you a golden opportunity as I...

Imagine shooting an arrow at a target with your eyes closed and a hurricane wind blowing. I doubt you would hit the target, much less hit the...

One of my favorite songs growing up was Roberta Flack and Donny Hathaway's Where Is the Love? The singer was waiting for someone to leave their...

Have you seen those business makeover reality shows?

The shows that highlight businesses down on their luck and then, with a coat of white paint...

Businesses across the country are struggling.

Retailers are asking me what to do and what I tell them is that the only thing you can control is...

A lot has been written about all the ways you can get buzz for your business – from putting discounts on your Facebook fan page, to reaching out...

Here are several business makeover case studies from some of the smallest retailers to some of the largest who've used me as their guide to...

When I was just out of college I had a couple roommates. We shared buying the groceries, each taking a turn at buying based on need.

One day I...

As a retail consultant, I've examined how your customer's buying cycle is predictable. As the economy has gotten stronger, I've been called on to...

When I was first starting my retail consultancy business back in the 90's, independent retailers dreaded the arrival of retail super chains like...