The Retail Doctor Blog

Jackie Hirschhaut of ICFA
SalesRX Customer Success Story: Jackie Hirschhaut of ICFA

“I smile when I think that several very accomplished retail management executives have come back to me and said they hav...

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Sam Stamatiou of Wireless Zone
SalesRX Customer Success Story: Sam Stamatiou of Wireless Zone

“The quality of customer service provided by our new hires has massively improved in a short time.” Wireless Zone’s Resu...

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Lauren Rudeck of Robot vs. Sloth
SalesRX Customer Success Story: Lauren Rudeck of Robot vs. Sloth

“Being able to turn around customers who are ‘just looking,' or brushing us off and getting them to buy something and be...

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Aggressive customer
Why Have Customers Become so Aggressive and Belligerent?

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...

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