The Retail Doctor Blog

Engaging customer service
4 Examples of Great Customer Service

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and re...

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Consultant working with store owners
Retail Consultant Sales Training Lessons [Case Study]

As a retail consultant, I partner with clients to increase conversions, attract customers, and become more profitable. I...

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Retail Store Displays
8 Ways To Transform Retail Store Displays Into Sales

Updated for relevance May 24, 2024 There are many ways your sales displays can be your silent salesperson. The trick is ...

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should you recruit gay men to work for you
Retail Management Training: Should You Recruit Gay Men As Employees?

At the end of a day-long retail sales training program I was conducting with a group, one of the owners piped up, "What ...

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