The Retail Doctor Blog
Retail Associate Sales Training: 11 Ways To Get Better at Selling
This article has been updated for accuracy. Is the ability to excel at retail selling an intuitive talent that you have ...
Bad Customer Service Examples: 50 Things Retail Employees Shouldn't Do
Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on...
Retailers: How To Handle A Customer Complaint in Six Steps
Have you ever tried to make a customer complaint, but couldn't? That happened to me one time when I was speaking in Bost...
Zappos Pays People To Quit - Should you?
I've always said, "The employee should go when their mind has already left." Unfortunately, that often happens quite a w...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth