We're committed to safeguarding the privacy of our website visitors; this policy sets out how we'll treat your personal information.
According to The GDPR, all personal data we hold must be:
We may collect, store and use the following kinds of personal information:
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
You have the choice to either accept or reject these cookies while on our website via a cookie acceptance banner when you first visit our site. We will only drop one cookie to store this choice, so you don't have to choose to accept or reject again.
If you submit one of our website forms in order to be contacted by a member of the sales team, your data will be securely sent to our Sales reps from HubSpot.
We may use this data to:
We will not — without your express consent — provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your data.
We will store all the data you provide on our secure password — and firewall — protected servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We retain data that you provide to us as long as we consider it necessary for working with you, if you have subscribed to our newsletter or blog, or as needed to comply with any legal obligations, and then we will securely delete your data. We will delete your data at an earlier date if you should choose to unsubscribe.
You may instruct us to provide you with any data we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law. We may also refuse nuisance requests, where a person requests their data excessively on multiple occasions without legitimate reason.
You have the right to rectification, erasure, restriction and objection. You may instruct us not to process your data by sending an email to us or unsubscribing at any time. In practice, you will usually expressly agree in advance to our use of your data for marketing purposes, and we will provide you with an opportunity to withdraw consent of the use of your data at any time.
We will not process or hold any special category data, including:
We will also not process or hold any data irrelevant to the purposes of doing business with you.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the data which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is The Retail Doctor.