The Retail Doctor Blog

Oracle NetSuite + Retail Doctor Survey Reveals Customer Service Disconnect Between Retailers And Shoppers

Oracle NetSuite and I partnered to find out exactly where the disconnect between shoppers and retailers is occurring and how those findings could point the way...

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Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

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How To Be Here Next Year: 5 Steps Retailers Need To Embrace To Compete With Online

Many retailers have embraced digital as the be-all and end-all. Many pundits and retail experts are telling us the only way to survive is to bring the web into your...

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7 Tips To Improve Your Store Sales Via Your Website And Social Media

A local business group asked me to present for half a day. It was a typical group of small and medium-sized businesses who sold everything from...

How To Use Live Video on Facebook Pages When Marketing Your Business

Live video has come to Facebook much like Periscope came to Twitter last year.  There are some big distinctions between the social media sites,...

7 Ways Facebook Can Attract Customers To Your Retail Business [pics]

Retailers, there is a good chance that many of your brick and mortar customers and prospective customers are online.

Not online to buy primarily,...

7 Retail Industry Trends For 2015

Each year presents retailers with new opportunities, old challenges, and outside forces that will affect their prospects for a profitable year.  

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What Can This Small Business #Fail Teach Retailers?

When I was looking to move away from the crowded, noisy, dusty freeways of Los Angeles, I checked out the green Mid-Hudson Valley of New...

How Can I Grow My Facebook Fan Page Likes?

How can I grow my Facebook Fan page likes is still a popular question from retailers.

Countless businesses struggle with Facebook – big brands and...

How To Use iPhone And Videos To Attract Customers and Sell Your Products

OK, this is an old post I first wrote about the iPhone six years ago when it came out. The concepts are still relevant to attracing retail...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win