Attract, Close & Delight Your Customers
Posted on February 25, 2018
A local business group asked me to present for half a day. It was a typical group of small and medium-sized businesses who sold everything from clothing and sporting goods to banking services, ...
Marketing Social Media webdesign facebook Retail Marketing Strategy
Posted on April 03, 2016
Live video has come to Facebook much like Periscope came to Twitter last year. There are some big distinctions between the social media sites, not the least of which is that 70% of Facebook users ...
Posted on July 12, 2015
Retailers, there is a good chance that many of your brick and mortar customers and prospective customers are online.
Not online to buy primarily, but online via social media like Facebook, ...
Posted on January 04, 2015
Each year presents retailers with new opportunities, old challenges, and outside forces that will affect their prospects for a profitable year.
What happened in the previous year can help you ...
Posted on August 06, 2014
When I was looking to move away from the crowded, noisy, dusty freeways of Los Angeles, I checked out the green Mid-Hudson Valley of New York. While there were no Westins in that part of the ...
Marketing Customer Service Social Media Attract customers online reputation
Posted on November 25, 2013
How can I grow my Facebook Fan page likes is still a popular question from retailers.
Countless businesses struggle with Facebook – big brands and small so I thought I’d share what works for me ...
Posted on June 24, 2010
OK, this is an old post I first wrote about the iPhone six years ago when it came out. The concepts are still relevant to attracing retail customers and selling your merchandise.
Let me just say ...
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