Posts about Shopper behavior

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The Moment the Sale Dies: Inside the Mind of a Shopper

I flew into Toronto for a keynote on Wednesday and a breakout session Thursday afternoon. With Thursday morning free, I ...

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What do shoppers value and want from retail stores?

We now value the worth of something by how picture-ready it is. I got caught up in it myself while staying in Los Angele...

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How To Get Retail Shoppers To Make Unexpected Purchases In Your Store

One of the best things you can hear in a retail store is, “I was just walking by and spotted this, and I had to have it....

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