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The Retail Doctor's Blog


Attract, Close & Delight Your Customers

How To Get Retail Shoppers To Make Unexpected Purchases In Your Store

Bob Phibbs

One of the best things you can hear in a retail store is, “I was just walking by and spotted this and I had to have it.”

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Topics: Merchandising, Retail Sales Training, Shopper behavior

What Do Shoppers Value and Want When They Walk Into Retail Stores?

Bob Phibbs

We now value the worth of something by how picture-ready it is. I got caught up in it myself while staying in Los Angeles recently.

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Topics: Discounting, Retail Sales Training, Shopper behavior

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