The Retail Doctor Blog

The selling problem for most retail salespeople isn’t the merchandise.

Looking for how to get better at retail selling?

While customers often feel retail salespeople can’t be trusted, retailers are often faced with...

Years ago manufacturers of retail products had one path – especially for more complex sales of things like luxury watches, cameras, hot tubs - or...

A quick walk through the mall shows retailers are trying to increase revenues with some fairly dramatic sales this summer.  

But sales can hide...

Not sure how you’ll make your sales goals in December retail salespeople?

Now is the perfect time for a quick assessment.  Take this quick...

Imagine cooking a recipe and then leaving the food in the pan without serving it.

That would have wasted your time…

Lazy or untrained employees do...

Were you ever picked by a teacher to come up in front of class when you weren’t prepared to speak?

It felt like hell, I bet.

There’s an area of...

If you're looking to increase your sales, it will only come from mastering retail selling.

And that can be hard...

In the old days sales people...

My retail sales training programs - either in-person or online - start from the idea everyone sells - whether they call it that or not.  (You can d

Looking for retail sales tips because you have a luxury product or premium service to sell?

I’m not talking a good or better version, I’m talking ...

Upselling is about challenging customer preconceptions and getting them to see the value behind every product you sell.

Most customers aren’t...