Recent Articles

11 Retail Selling Tips

While retail selling tips may not seem a priority during Covid-19 with limitations on the number of customers in store and retailers using...

Better Sales through Customer Engagement

  How can you determine whether your customer engagement strategy needs improvement? Quite simply, passive shoppers don’t buy. What is customer...

10 Easily Overlooked Customer Service Tips

                            When was the last time you had a negative customer service experience? Do you remember? Of course you do! And how many...

The Secret To Better Selling in Retail Stores: Knowing To Notice Yourself

The selling problem for most retail salespeople isn’t the merchandise. It’s noticing. It’s listening. It’s understanding language and personality...

Retail Sales Tips - 5 Lies Customers Tell And How To Sell Around Them

Customers lying. It's rarely talked about. Maybe it's because customers often feel retail salespeople can’t be trusted.  But retailers are often...

Could It Be The End Of The Road For The Product Knowledge Retail Salesperson?

Years ago manufacturers of retail products had one path – especially for more complex sales of things like luxury watches, cameras, hot tubs - or...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.