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The Secret To Better Selling in Retail Stores: Knowing To Notice Yourself

The selling problem for most retail salespeople isn’t the merchandise.

Retail Selling Tips - The 5 Lies Customers Tell You And How To Sell Around Them

Looking for how to get better at retail selling?

While customers often feel retail salespeople can’t be trusted, retailers are often faced with...

Could It Be The End Of The Road For The Product Knowledge Retail Salesperson?

Years ago manufacturers of retail products had one path – especially for more complex sales of things like luxury watches, cameras, hot tubs - or...

How To Increase Retail Sales KPIs: Ditch Being Passive

A quick walk through the mall shows retailers are trying to increase revenues with some fairly dramatic sales this summer.  

But sales can hide...

Retail Salespeople: For Higher Holiday Sales, Take This Self-Assessment

Not sure how you’ll make your sales goals in December retail salespeople?

Now is the perfect time for a quick assessment.  Take this quick...

Customers Come To Buy. Don’t Let Them Walk Without Being Sold

Imagine cooking a recipe and then leaving the food in the pan without serving it.

That would have wasted your time…

Lazy or untrained employees do...

How To Avoid Hearing A Customer’s “No, I’m Just Looking” Ever Again

Were you ever picked by a teacher to come up in front of class when you weren’t prepared to speak?

It felt like hell, I bet.

There’s an area of...

Retail Selling Tip: How To Engage A Customer

If you're looking to increase your sales, it will only come from mastering retail selling.

And that can be hard...

In the old days sales people...

10 Retail Selling Tips

My retail sales training programs - either in-person or online - start from the idea everyone sells - whether they call it that or not.  (You can d

Retail Sales Tip: Selling Luxury Products Without A Discount

Looking for retail sales tips because you have a luxury product or premium service to sell?

I’m not talking a good or better version, I’m talking ...

3 UpSelling Tips for Retailers

Upselling is about challenging customer preconceptions and getting them to see the value behind every product you sell.

Most customers aren’t...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win