Your employees don't smile, greet customers, or follow any script. Your sales are flat. Most retailers don't look in the...
A recent webinar, "From Grumpy to Great: Because Happy Employees Don't Spit In Your Coffee," brought together Paul Landr...
Updated April 18, 2024 In college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there con...
Those who started working in retail these past 18 months will someday look back and remember well the long days of mask-...