Posts about retail customer service,

Customer using phone to scan QR code

New Trends in Digital Customer Service: The Evolution of Self-Service Tools

The retail industry has undergone a significant transformation, shifting the focus toward digital customer service, mark...

Read The Article

Salesman showing violin to customer

Retail Customer Service: How to Switch Between Shoppers

Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...

Read The Article

How To Deal With The Shop Local But Buy Online Retail Trend

How To Deal With The Shop Local But Buy Online Retail Trend

Every Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new ret...

Read The Article

Difficult customer

Resolve Retail Customer Complaints in 4 Easy Steps

It's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking for trouble,...

Read The Article

Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

LEARN MORE