Many decades ago, when I was first starting out as a commissioned salesman, I had a very good customer, who went by the ...
Read The ArticleEvery Friday I answer your questions in a Facebook LIVE video. This past week many questions revolved around the new ret...
Read The ArticleIt's never easy dealing with a retail customer service issue. Sometimes it may seem like someone is looking to find trou...
Read The ArticleIt’s been said that a brand is a promise of an emotional payoff of a purchase. I believe customer service is the level o...
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