Recent Articles

5 Employee Behaviors Stunting Your Ability To Increase Your Retail Conversion Rate

While a lot of people moan about fewer people going to the mall, what really matters is improving conversion rates of those who just enter your shop...

The 5 Best Ways To Drive Customer Conversion Rates In Your Store

In April of 2016, my blog 5 Ways How to Raise Your Retail Sales Associates' Conversion Rate was shared almost 5000 times. But things never stay...

How To Close Retail Sales: Identify The Customer Conversion Points

I can’t tell you how many people ask me to speak at a whole seminar on tricks how to close a sale. I don't. That’s because the sale goes way off...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.