Posts about Personality

The Case For Inclusive Hiring: Are You Overlooking The Benefits?

It was at the end of a day-long retail sales training program I was conducting with a group when one of the owners piped...

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You Can’t Feel A Fact: The Analytical Sales Personality Style

When I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He quickly answered, “Beca...

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24 Do's and Don'ts of Customer Service by Personality Style

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...

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Retail Consultant Tip - Words That Sell To Different Personalities

When I was selling cowboy clothes at South Coast Plaza - at the time the world’s highest-grossing mall per square foot -...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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