Posts about Personality

Analytical
You Can’t Feel A Fact: The Analytical Sales Personality Style

When I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He quickly answered, “Beca...

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Personality styles
24 Dos and Don'ts of Customer Service by Personality Style

Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...

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Personality
Retail Consultant Tip - Words That Sell To Different Personalities

When I was selling cowboy clothes at South Coast Plaza the (then) world’s highest-grossing mall per square foot, I notic...

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conversion rate training
How To Improve Your Store's Conversion Rate Training

Retailers have tried everything it seems to get employees to sell more. So many try to hire a natural-born salesperson. ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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