The Retail Doctor Blog

Personality styles have fascinated salespeople since the Greeks first identified them as the 4 temperaments.

Retailers have tried everything it seems to get employees to sell more.

So many try to hire the natural born salesperson. That doesn’t really work...

I have a confession to make...

I took the Myers-Briggs Type Indicator when I was in college thirty years ago but I don't remember what letters I...

Personality styles are so important when considering retail sales training. In fact, I have an entire course about them in my popular online...

This retail sales training post expands on the four personalities presented here with an overview.

The Driver personality style is all about...

Wondering how to avoid a Driver personality getting in your face?

Only an Expressive personality could wear a dress made entirely out of meat to present at an awards show.

Only an Expressive personality could...

While I was looking for a lawn spreader, I asked the salesclerk, “Why should I buy this one?”

He quickly answered, “Because it makes sense...” At...

Personality styles can make or break your retail sales training...

Imagine you were just plopped into a car parked on the side of a road, you...

Want your sales associates to make more retail sales?

First, imagine you were just plopped into a car parked on the side of a road, you don’t know...

When I was selling cowboy clothes at South Coast Plaza the (then) world’s highest-grossing mall per square foot, I noticed an employee trying to...

I was in a writing program a couple years ago and our facilitator Terrie Silverman brought out brown paper and crayons. She asked the five of us...