Updated July 21, 2023 At the end of a day-long retail sales training program I was conducting with a group, one of the o...
Read The Article
Updated October 4, 2024 When I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He...
Read The Article
Personality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...
Read The Article
Updated August 1, 2024 When I was selling cowboy clothes at South Coast Plaza - at the time, the world’s highest-grossin...
Read The Article