It was at the end of a day-long retail sales training program I was conducting with a group when one of the owners piped...
Read The ArticleWhen I was looking for a lawn spreader, I asked the sales clerk, “Why should I buy this one?” He quickly answered, “Beca...
Read The ArticlePersonality styles have fascinated salespeople since the Greeks first identified them as the Four Temperaments. That’s b...
Read The ArticleWhen I was selling cowboy clothes at South Coast Plaza - at the time, the world’s highest-grossing mall per square foot ...
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