Recent Articles

Retailers, What Good Is Big Data If You Don’t Use It To Boost Conversion Rates?

When I was working with a franchise startup, we were seeking a POS system that could grow with us. The winner had multiple reporting capabilities. ...

How To Improve Your Cash Flow By Balancing Your Merchandise

You know within an employee's first 30 days whether they can do the job, right? The biggest drain on a retailers’ cash flow can also be seen within...

Retail Signage: Examples of How Not To Talk To Your Customers [Pics]

When you are coming up with signage for your retail store, you must be careful you don't upset customers unknowingly. As a retail speaker I'm asked...

Should You Be Tricking Customers To Grow Your Retail Sales?

    I was waiting for the snow to clear, de-icing to commence and basically to get to Florida last fall when I picked up United's in-flight magazine ...

Preparing For Christmas: How To Unclutter Your Retail Store

Merchandise... Like food... Like alcohol... Like a lot of things ... can be good.  Until you have too much. Too much merchandise is what I’m seeing...

5 Ways How Any Small Business or Retail Shop Can Maximize Cash Flow

Cash flow (maintaining a sufficient amount of available cash) for small retailers is one of the least sexy topics I'm asked about and one of the most...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.