As a retail consultant, I'm often asked what is one of the best practices of successful retailers. It's simple. They get...
Retailers often fear an employee quitting because it will come at the worst time: before a sale, during a busy period, o...
We’ve all been there... You just got into the office, put your keys down and an employee drops the bomb, I quit. It migh...
I was working with a small chain of coffee houses on the West Coast the morning of 9/11. As the towers fell I was the co...