Posts about Management (5)

What to Do When Your Retail Employee Quits

We’ve all been there... You just got into the office, put your keys down and an employee drops the bomb, I quit. It migh...

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5 Tips For How Businesses Should Respond to Disasters

I was working with a small chain of coffee houses on the West Coast the morning of 9/11. As the towers fell I was the co...

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The Retail Doctor's Guide To Growing Your Business

Let's face it, having a new book out next week from a major publisher is a big thing for me but probably not so much for...

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shoe shining
Retail management: 7 Tips From An Airport Shoe Shine

I had just arrived at the Orlando airport when I spotted a shoe shine kiosk. While I waited for my turn, it struck me th...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.