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How The Actions In Your Retail Store Can Change The World

I believe the lack of service, of compassion and interest in retail are symptoms of a larger problem in our world.

I believe:

People are feeling...

Marketing Your Downtown Main Street - Frederick, MD

I was invited by the Downtown Frederick Partnership to address their local merchants and work one-on-one with eight businesses as a mini-makeover....

How And Why To Sell Low Profit Margin Products

Many retailers are being forced by their vendors to sell high-priced products at low-margin right now for a variety of reasons.

Store owners must...

Benjamin Moore Paint Grabs Market Share In Unlikely Places

Others may cover the world but who thought to cover the mall?

I had a couple of hours before I was to speak at the Providence, RI Convention...

Lemonade Day: Anti-Trophy Day For Your Kids

Paying a sister to advertise

This is a classic post from 2011. Lemonade Day is Sun. May 4, 2014

I recently posted about kids receiving a trophy...

Trophy Day - It's What's Wrong With America

A friend of mine is a teacher at a high school in Los Angeles. Her principal announced that they had the largest graduating class ever last June...

Should You Franchise Your Business?

Phil Town, author of "Rule #1," and I answered several viewer questions on franchising, adjusting prices, and advertising on MSNBC's Your...

How To Win: Office Depot Two Minute Video Contest

CVS: Clutter Vanquished Seriously - The Display Lesson For Retailers

I was in a CVS at the border between Huntington Beach, CA and Costa Mesa early Sunday morning looking for foot powder. I'd been on my feet too...

Domino's Pizza Conover, NC Disgusting Behavior:10 Corporate Response: 0

In an unbelievably slow attempt to limit the damages from a "prank" on YouTube, Domino's Pizza waited almost 48 hours to respond. Now the entire...

Now Is The Time To Fire Them All

Recession numbers continue to be bleak. Glimmers of hope are showing up with each week but clearly it will be a long haul. And you still have Bitter...

New Products At NRF Big Show's Sonic Bar Experience

At the Sonic Bar Experience Store I found this kiosk with a screen for Virgin and rep David Weyher who took me through the concept from...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win