Posts about best practices

live chessboard in park
The Right Way To Handle Onboarding and Reboarding

In college, I had an ill-fated stint as a server at a mall-based restaurant. Onboarding there consisted of a piece of pa...

Read The Article arrow

Access My FREE 5-Part Retail Sales Training Email Course!

Hands chiseling stone
The Ten Commandments Of A Successful Retail Store

It’s easy for many retailers to get distracted by all the changes going on in technology, social media, and shopper beha...

Read The Article arrow

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.