It’s not, “What if you train them and they leave”, it's “What if you don’t train them and they stay”?

30 Trends Every Retailer Should Know

Knowledge is power and as retail shifts to new models, you'll want to know how others are competing to hold onto their customers.

The retail world is constantly evolving with new technology, platforms and requirements to be an employer of choice. This session will help attendees understand the challenges and current state of the industry. You’ll be able to identify over thirty major trends shaping customer and employee behavior.

Bob Phibbs

Close sales effectively and effortlessly.

During this session, attendees will learn:

  • New models of retailing
  • New customer-focused initiatives
  • New ways shoppers are looking to purchase


"Prior to the convention Bob worked with key audience thought leaders to craft the design of The Innovation Lab. Bob held a coaching conference call with a dozen managers the week before the convention to insure his “radical ideas” would be on target. Over the two days, Bob led PRO members through the top trends affecting retailers and a frank discussion of why traffic was off in brick and mortar stores. Then, working in groups, pairs and individually, the group formulated their own plans to innovate their own stores. "
- William McCurry, Photographic Retailers Organization

This presentation can be customized from 60 - 90 minutes,  a half-day or several days to supercharge your sales team. Click the button below to start the dialogue and grow your retail sales. 

Sell Like A Pro