Salesrx

Online Retail Sales Training for Brick-and-Mortar Specialty Retailers

AI-powered sales training delivered online, designed for your sales floor. Built for retailers with high average check, like furniture stores, jewelry retailers, and specialty shops - not for online-only businesses

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Proven results

+83%

of SalesRX customers reported double-digit increases in average sale within six months

Award-Winning
Online Sales Training
for Retailers

tens of thousands trained

30K+

#1 in Retail Sales Training

HOW THE PROGRAM WORKS

Your management team gets complete training including "train the trainer" videos. They learn exactly what to say and do when introducing the program to staff. This prevents the "blind leading the blind."

Associates Begin Their Journey (Ongoing)

Staff watch two 10-minute sessions per week. Just 2-3 videos at a time. Interactive format keeps them engaged.

After each video, Sidekick Rex makes them practice. They can't skip it.

Weekly mock sessions let staff practice with your actual merchandise on your sales floor. Makes the training believable and helps it stick.

Your Team Keeps Improving

This isn't a one-time program you complete and forget. It's an ongoing performance system.

83% of users report double-digit increases within six months. Staff build confidence. Sales conversations improve. Results compound over time.

Works Best With Commission or Bonus-Based Teams

When your staff earn more by selling more, they're motivated to use what they learn. SalesRX+ gives them the skills. Your compensation structure gives them the reason.

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SKILLS YOU'LL GAIN

Customer Engagement Conversation Flow Product Presentation Objection Handling Sales Closing Personality Recognition

SALESRX+ MONTHLY SUBSCRIPTION

Pricing

Recognized with the Innovation Award by the World Retail Forum, SalesRX has helped thousands of retailers like you transform how they train, coach, and grow their teams.

SALESRX+

$ 590 *

/month

*for up to 5 users
$200 per increments of 5 additional users

AI-Powered Sales Mastery with Sidekick Rex

Complete "Developing Your Managers to Lead" course

Custom Course Builder

Train-the-trainer program

Personal onboarding with certified SalesRX team

Baseline + 3-month mystery shops (NEW)

AI training scheduler (NEW)

Sidekick Rex makes practice automatic - staff can't skip ahead (NEW)

Monthly live Q&A with Bob Phibbs

Progress tracking and reporting

Upload your own content (product knowledge, onboarding)

Cancel anytime, 30-day money-back guarantee

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What Makes SalesRX+ Different in 2026

The Only Training System That Holds Your Team Accountable

Most training fails because no one checks if it's actually being used. We built accountability into every step.

We Measure Your Progress - Not Just Course Completion

The Problem: Your team finishes the training. They get certified. Then what? Do they actually use it on the sales floor? Most retailers have no idea.

How SalesRX+ Solves It:

Baseline Mystery Shop: When you start your subscription, we mystery shop your store to document your current customer experience
3-Month Follow-Up: We mystery shop again and show you exactly what improved (and what didn't)
Ongoing Accountability: Buy additional mystery shops anytime to verify your team is using what they learned
Real Feedback: Get specific observations on greeting, product presentation, objection handling, and closing

What This Means: You'll know if the training is working - not because a dashboard says "100% complete," but because we measured actual customer interactions in your store.

Two included with any subscription (baseline + 3-month shop) | Additional shops available.

Stop Micromanaging Training Schedules

The Problem: Managers waste hours figuring out which lessons to assign, when to assign them, and how to keep everyone on track. Training becomes another task nobody has time for.

How SalesRX+ Solves It:

Smart Scheduling Template: Enter a new employee's name and start date
Auto-Assignment: System schedules exactly which lessons they take on which days
Manager Dashboard: See who's on track, who's behind, who needs follow-up
No Guesswork: We built the optimal learning path based on 10,000+ successful completions

What This Means: Onboard new hires in 15 minutes instead of 2 hours. Managers stop chasing people about training and start coaching them on results.

Practice Until You Actually Get It - Not Just Until You Click "Next"

The Problem: Traditional training lets people pass with 70% understanding. They move on before they master the skill. Then they fail on the sales floor because they never really learned it.

How SalesRX+ Solves It:

Dynamic Variations: Sidekick Rex changes responses based on what you say - no scripted paths
Mastery-Based Progression: You can't move to the quiz until you prove you understand the concept through roleplay
Multiple Scenarios: Same skill, different customers - practice handling objections from price shoppers, browsers, and demanding customers
Real Consequences: If you fumble the roleplay, you don't pass. Just like real sales.

What This Means: Your team doesn't just watch videos and check boxes. They practice until they can confidently handle real customers.

Glenn Cracknell

Chief Operating Officer, Barker's Clothing
60+ stores across New Zealand

The Challenge:

Implemented multiple Southern Hemisphere sales training programs over the years with marginal success. Needed measurable results across 60+ locations.

The Results:

11.5% conversion lift across 35 men's apparel stores (full year FY25)
Up to 20% conversion lift in top-performing stores
Second biggest year of sales in company history
Results started showing up within the first couple of weeks

The Difference:

"We implemented the SalesRX program a little over a year ago and couldn't be happier. Having implemented a couple of Southern Hemisphere sales training programs over the years with marginal success, to be partnering with Bob and the SalesRX program, from the other side of the world, has been an absolute game changer."

Cabinets to Go - Jason Delves

President & CEO
106 stores nationwide

Results: 99% say it made them better | Retention increased | Sales growing

Challenge: Secret shops showed shocking gaps across national chain

Outcome: "Even myself and regional managers went through it. No matter how good a salesperson, it can teach them something."

Circle Furniture - Richard Tubman

Former Owner & Leader
7 locations, Greater Boston

Results: 5-8% → 18-25% monthly growth | Record sales every month

Challenge: Post-pandemic uncertainty, inconsistent approach, veteran resistance

Outcome: "Growth like we have never experienced. People modified their methods and those worked right from the beginning."

AGCO Corporation - Phil Jones

Manager, Brand Marketing
Farm equipment dealer network

Results: One dealer $5M → $9M | AGCO doubled business in 3-4 years

Challenge: Dealers weren't good retailers, needed soft skills

Outcome: "Bob was able to tell the dealer his store - his baby - was ugly and pulled off a transformation. We've done close to twice the business."

Patrick - Wireless Zone (Verizon authorized retailer)

His Achievement:

1 of 10 finalists from 6,000 contestants in Verizon All-Star Sales Contest
Won with perfect scores from all 3 judges (unprecedented in contest history)

What Judges Praised:

Greeting: "What were you doing before you came to visit us today?"
Personal connection: Natural authentic interaction
Sales technique: Credit card pitch with personal stories, made disagreements enjoyable
Follow-up: Set expectations for multiple contacts, built ongoing relationship
Overall: "Understands being in the people business."

What This Means:

SalesRX+ doesn't just improve store metrics. It transforms individual careers. Patrick went from associate to undisputed national champion using the exact techniques taught in SalesRX+.

Your team members can add their certification to LinkedIn. Patrick added a national championship.

Trusted By Leading Brands Including

A Trusted Authority

Read on to see what our clients say, in their own words!

"You know your material and the challenges that people will present when they do not want to make the change or do the work to retrain themselves. My only regret is we didn't do it sooner."

Senior Director Brand Retail Operations, LEGO

"I am a business leader of a group of 30 retail stores. SalesRX was a great addition to our employee development program."

Greg Goodwin, CEO Friar Tux

"Divers Direct has partnered with SalesRX for over 7 years, and it has been an essential tool for standardizing training and development across our retail locations as we continue to grow."

Stephanie Gonzalez, Divers Direct

"We were able to double our sales over a few years. We recently sold our now very profitable company which is poised well for future growth."

Scot Auble

"We are up 35% over last year and we attribute a lot of this to the confidence we gained through your proven process at SalesRX.”

Chris Swanson, Burlington Station

"One associate who relied on discounts now closes at full price. The boost to my management skills and team performance proves its worth.”

Cory Fangio

Online retail sales training for frontline associates with complete train-the-trainer program. Delivered in bite-sized 3-5 minute lessons. Includes AI roleplay with Sidekick Rex, manager development, and mystery shopping.

Managers watch 2-3 lessons daily for 3 weeks (train-the-trainer). Then employees watch lessons 15 min/week, alternating with mock sessions to practice skills.

Download course syllabus and content outline [here] with registration.

Connect with Bob to learn more. Schedule a quick discovery call.

Trained evaluator visits as regular customer. Documents greeting, needs discovery, product presentation, objection handling, closing. Detailed report with observations and score. Baseline within 2 weeks, follow-up at 3 months.

Yes. Many retailers buy quarterly mystery shops for ongoing accountability. Contact us for pricing.

Enter employee name, role, start date. System auto-assigns optimal training path. New hires get foundations, experienced staff get advanced techniques, managers get leadership training. Everyone gets reminders.

Mystery shop report shows exactly what's working and what isn't. If greeting improved but closing didn't, you know where to focus coaching. We also offer consulting where Bob reviews results and provides recommendations.

Regular training: Watch video → Take quiz → Move on
Result: 45% can actually do it

SalesRX+: Watch video → Practice with Sidekick Rex → Can't advance until you prove it → Take quiz
Result: 79% can do it

The difference? Practice is automatic. They can't skip it.

Yes. Upload product knowledge, onboarding materials, company-specific content directly into the platform. Your team accesses everything in one place.

Yes. Cabinets to Go uses SalesRX+ across 106 stores nationwide. Barker's Clothing uses it across 60+ stores in New Zealand, other brands internationally. The AI scheduling template makes it easy to deploy training consistently across multiple locations, and reporting shows you exactly how each store is performing.

See exactly who's watching lessons, completing practice, passing quizzes. Manager dashboard shows:

Individual progress by employee
Completion rates by store (multi-location)
Quiz scores and retry attempts
Track real-world behavior change through included mystery shops (baseline + 3-month).

At $590/month for up to 5 users, here's the math:

If your average sale is $200:

You need 3 additional sales per month to break even
That's less than 1 extra sale per week
Most retailers see 10-20% conversion or transaction increases

Example: Store doing $50,000/month sees 10% lift = $5,000 additional monthly revenue. SalesRX+ cost: $590. Net gain: $4,410/month.

Mystery shopping alone (included) would cost $300-500 if purchased separately.

SalesRX+ works best for brick-and-mortar specialty retailers with high average check:

Best for:

Furniture stores (Barker's 60 stores, Circle Furniture 7 stores)
Home specialty (Cabinets to Go 106 stores)
Jewelry retailers
Luxury apparel (Leigh's)
Sporting goods (Joy Lee Fishing 3 stores)
Farm equipment dealers (AGCO)
Accessories brands (Hammitt)

Works especially well with commission or bonus-based teams - when staff earn more by selling more, they're motivated to use what they learn.

Not for:

E-commerce only retailers
Big-box stores
Low-ticket transactions
Quick-service restaurants

If you sell products with high average check in physical stores, SalesRX+ is built for you.

Yes. Barker's Clothing uses SalesRX+ across 60+ stores in New Zealand with an 11.5% conversion lift company-wide. The program works for English-speaking brick-and-mortar retailers globally. International clients include retailers in Canada, the United Kingdom, Australia, Ireland, and New Zealand.

Online retail sales training teaches store associates the behaviors that turn browsers into buyers. Unlike passive videos or manuals, effective training requires practice and reinforcement. SalesRX uses AI role-play so associates practice real conversations until execution becomes natural.

SalesRX focuses on what happens in the first moments of a store visit. Associates learn how to greet customers properly, read buying signals, ask relevant questions, and guide shoppers toward a decision through repeated practice.

SalesRX is built for brick-and-mortar retailers of all sizes, from independent store owners to enterprise brands with hundreds of locations. It’s designed for retailers who compete on human connection, not price.

LOOKING FOR AN INDIVIDUAL SUBSCRIPTION?

If you're a sales associate or store manager investing in your own development, individual subscriptions are available at $195/month. Individual plans include core training content but do NOT include manager development, AI roleplay (Sidekick Rex), or mystery shopping.

Most retailers choose SalesRX+ ($590 for up to 5 users) because the accountability features and manager training deliver measurably better results.

Contact Bob to discuss individual options: