Posts about Training
Why Retail Sales Training Fails (And What Fixes It)
Retail sales training fails when the store's culture contradicts what it taught. Associates don't do what they learned i...
How Do I Handle Customer Complaints in My Store?
You handle a customer complaint in four steps: let them tell you the whole story, listen for the fix they want, offer ch...
How Do You Measure the ROI of Retail Sales Training?
You measure it by scoring selling behavior on an unannounced shop before anyone trains, scoring it again at six months, ...
How Do I Train Retail Employees So the Training Sticks?
Training sticks when it moves an employee through the four stages of competence: teach the skill, role-play it, then dri...
Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth