Recent Articles

How To Get Long Term Retail Employees To Unlearn Bad Selling Habits

There’s an old adage that goes something like you can’t put new ideas into a full bottle; you need to empty it to make way for the new. To do that...

9 Secrets To Effective Retail Management of Employees [Infographic]

A survey by LoyaltyOne showed that approximately half of consumers reported experiencing a problem on their last shopping trip. Of those customers,...

8 Tips How to Hold a Profitable Employee Meeting

One of the best things you can do for your retail business -especially if you are a luxury retailer - is to have a weekly meeting with your crew. An...

3 Retail Customer Service Tips To Grow Sales

    Attracting visitors to your store through occasional promotions, events, and a killer website is a great start, but how do you turn those...

Meeting Planner Surveys: Measuring Learning Or Critiquing Speakers?

Imagine you just sat down in your place of worship... or a college classroom... or a parent teacher conference... See it? Now, imagine that before...

Managing Millennial Retail Employees: Are You Managing Yours?

I was in a store as retail consultant, teaching how to do a display with a manager. We were creating a simple four-tier display using navy and yellow...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.