People who sell retail have to up their game, or their brick and mortar stores will bleed customers. And don’t blame onl...Read The Article
Prior to its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were blan...Read The Article
Effective goal setting is the key to driving sales and self-discipline. To set a meaningful goal, you should start with ...Read The Article
I received a note from a reader wanting retail advice, "I was given a part-time job at a high-end department store in th...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.