People who sell retail have to up their game, or their brick and mortar stores will bleed customers. And don’t blame onl...
Read The ArticlePrior to its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were blan...
Read The ArticleEffective goal setting is the key to driving sales and self-discipline. To set a meaningful goal, you should start with ...
Read The ArticleI received a note from a reader wanting retail advice, "I was given a part-time job at a high-end department store in th...
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