The Retail Doctor Blog

Management has the ability to make or break a team of retail employees. Too strict and few will want to work for the leader, too lax and the store...

Do you remember what it was like when you started your first retail sales job? The joy of finding out how you could do better, and especially sell...

You can’t open a webpage without seeing a new charge of sexual harassment or the downfall of some powerful man in the workplace as a result.

Most retailers promote from within and while that can be good for morale, many times, it is bad for business.

I used to handle all the franchise training for a coffee chain. I encouraged new franchisees to tell their employees the inciting incident that...

Michael Kors received a lot of attention last week for announcing they would be closing about 125 retail stores over the next two years. Comp...

Online retailers are jealous.

Time management isn't for accountants - it's for everyone.

Trust is one of the building blocks of sales, retail employee management and economic life as we know it.

Life in retail management can be as...

Owning your own small business is a goal of many. You can be one of the few small business owners who make the dream a reality.

You just need to...

A few years ago, it seemed everyone was tacking on a gas surcharge for most any product.

This could also have been headlined, Why people quit your store.

When you give salespeople a terrible manager, one who hasn't a clue about...