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Correct common mistakes with customer service tips

Sales Training: The 5 Stupidest Questions To Ask Retail Shoppers

People who sell retail have to up their game, or their brick and mortar stores will bleed customers. And don’t blame online sales… In spite of the...

7 Eye-Openers For How To Hire Great Retail Employees

Prior to its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland, boring and shy. None of...
goal setting

How To Successfully Conquer Goal Setting For Your Retail Store

    Effective goal setting is the key to driving sales and self-discipline. To set a meaningful goal, you should start with the why. I used to...
how to get a raise or promotion retail

Retail Jobs: How To Get Promoted From Part-Time To Full-Time

I received a note from a reader wanting retail advice, "I was given a part-time job at a high-end department store in the handbags department, but...
retail small business baby

42 Things No One Told You About Starting A Retail Small Business

Owning your own small business or retail store is a goal of many. You can be one of the few small business owners who make the dream a reality. You...
anxious retailer

30 Tips On How to Deal With Anxiety About Your Store’s Future

It started with a simple question to me, “How do I overcome anxiety?” It came from a retailer dealing with all the stresses of reopening, cleaning,...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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