The Retail Doctor Blog

Retailers, are you meeting your retail employees' training needs? Online retail sales training programs can help you provide better customer...

An online retail sales training program can be the best way for a retailer increase their customer experience by turning their staff into sales...

Your success as a retailer depends on increasing your metrics like units per transaction (UPT) and conversion rates. The only way to do that is by...

People often ask me, “How many hours does it take for retail sales training?”

I received a tweet from Susanne Wolf in January of this year accompanied by the photo above. It read, “Thanks to you Bob: reaching our goal and...

Online retailers are coming after every single brick and mortar retailer.  

I‘ve been an in-person retail sales trainer for upscale retail brands and I’ve helped them achieve extraordinary gains over the last twenty-some...

A lot has been written about the gamification of employee training.  The idea is the short-wins you get from a game keep you hooked on moving...

Most businesses see a sales training program as a cost when it should be seen as an investment. This post is about ROI calculation and advantages...

I used to think online retail sales training would be impossible to deliver in a new way. But I was wrong.

I had a shocking call with the North American CEO of a luxury brand a few weeks ago. 

They had a bad fourth quarter and were having a sales...