Posts about omnichannel

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Boost Customer Loyalty with These 10 Omnichannel Strategies

Increasing customer loyalty through omnichannel strategies is a great way for retailers to keep customers coming back. B...

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7 Retail Customer Service Experience Mistakes and What They Cost You

As a motivational speaker, I travel a lot and encounter customer service mistakes all the time. A few weeks ago, I waite...

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Four Retail Business Ideas That Stand Out From the Competition

Updated May 29, 2024. If you're paying attention to the doom and gloom associated with retail, it might seem that the ex...

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How Retailers Can Use Analytics To Build Higher Converting Websites

This is the second of a three-part blog wrapping up my time at IBM's Amplify conference with tips all retailers can use ...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.