Posts about Nordstrom

luxury store associate on phone as shopper walks by

America's Social Fabric Is Tearing—And Retail Floors Show It First

Every day I read another 'expert' declaring department stores dead. But here's the truth: the model isn't failing - thes...

Last updated on March 4, 2025

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What Is World Class? Customer Service Case Study at Nordstrom NYC

It’s easy to bemoan retail right now and the lack of good customer service. Disney just closed 60 stores as of September...

Last updated on April 24, 2023

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They Say Retail Is Dead ...

Is retail dead? No, but brands must prioritize connection over transaction. In 2017, Ralph Lauren closed its New York Ci...

Last updated on March 30, 2023

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Malls and Shoppers Are Back In Droves

Don’t look now, pundits, but those dire predictions of the collapse of malls are crumbling. I visited the Garden State P...

Last updated on March 25, 2022

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Transform Your Store with SalesRX Sales Training: 83% See Double-Digit Growth

Tired of watching potential sales walk out your door? Smart retailers know that today's winning formula isn't just about stocking shelves - it's about creating experiences that turn browsers into buyers. That's why over 83% of store owners who implement our proven SalesRX training system see double-digit sales growth.

We transform your retail associates into skilled experience creators who know how to connect, engage, and close sales naturally.

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