Posts about mystery shops

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Retailers: In-Store Surveys Lie. Mystery Shops Don’t.

Your customer surveys are lying to you. I know that's harsh, but it's true. Those QR codes and website URLs printed on e...

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11 Benefits of Mystery Shops For Retailers

Updated April 19, 2024 If you're a retailer, you know how important it is to ensure your customers have the best shoppin...

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How To Avoid Going Out-Of-Business? Begin By Visiting Your Competition

One of the first things I do when conducting a business makeover is to get the owner and manager to accompany me on a vi...

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