Recent Articles

Personality Test: Are You A Driver, Expressive, Analytical or Amiable?

You're obviously looking for my social styles personality test and luckily you found it. There are a lot of quizzes to help people discover which of...

How You Can Tell When A Retail Employee Is Going To Quit

Retailers often fear an employee quitting because it will come at the worst time: before a sale, during the busy period or right when they start a...

4 Tips How To Avoid Overbuying Merchandise For Your Retail Store

This post is for retail buyers but here's a question for you: Do you know what makes a Rolls Royce a Rolls Royce? Yes they are a totally custom built...

Customer Service How To Avert A Driver Personality Style Blow Up

Wondering how to avoid a Driver personality getting in your face? I was training a group of about twenty store retail store managers on personality...

Your First Holiday Season As A Retail Manager

Taking on retail manager responsibilities is a big job any time but especially during the holidays. When I was in college, I worked nights and...

Retail Sales Skills: Employees Have To Want To Connect

Looking for why it is important for employees to connect? Read on... I bought a martingale collar the other day. I was wandering around historic...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.