March 19, 2016
Retailers often fear an employee quitting because it will come at the worst time: before a sale, during the busy period or right when they start a new retail sales training program.
How many times have you been blind-sided when one of your best employees comes to you in the middle of a project, a record month, you're about to go on vacation and told you they were quitting?
We've all had that nightmare. In hindsight, were there signs you should have seen from your employee?
Could their quitting have been prevented?