Recent Articles
do's and don'ts

3 Do's and Don'ts For Empowering Your Retail Employees

How you treat your retail employees can have a huge impact on your company. A quick search of YouTube reveals videos of employees doing disgusting...

4 Tips How To Avoid Overbuying Merchandise For Your Retail Store

This post is for retail buyers but here's a question for you: Do you know what makes a Rolls Royce a Rolls Royce? Yes they are a totally custom built...
Thinking of Starting a New Business

Should You Start A New Business Or Retail Store Now?

One of the most asked questions during my appearances on MSNBC's Your Business revolved around timing a new business. Many people will rightly ask...
2020 Holiday Season

12 Secrets of a Successful 2020 Holiday Season for a Retail Manager

Taking on retail manager responsibilities is a big job any time but especially during the holidays. And, if you're starting out during the current...
Fishbowl

Zappos Pays People To Quit - Should you?

I've always said, "The employee should go when their mind has already left." Unfortunately, that often happens quite a while later. Zappos has had a...
personality quiz

Personality Test: Are You A Driver, Expressive, Analytical or Amiable?

You're obviously looking for my social styles personality test and luckily you found it. There are a lot of quizzes to help people discover which of...

The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

I'm ready to win