Posted on November 10, 2016
When I was starting out as a retail manager, I had a new sales guy who was killing it two weeks in a row. Everything he touched turned to gold.
Posts about The Retail Doctor Blogcustomer loyalty programs,
Posted on January 20, 2015
You have a customer who prefers your brands, your service and your retail store.
How do you reward that loyal customer?
For too many retailers, the solution is some type of frequent-shopper ...
Posted on January 06, 2015
Lower foot falls, lower conversions, and lower margins are haunting many retailers from the biggest box to the tiniest boutique.
When I ask retailers what their greatest challenge is they often ...
Retail Sales Retail Sales Training showrooming customer loyalty programs, customer experience
Posted on December 16, 2014
Luxury shoppers like special, in-person treatment during their shopping experiences.
That’s why they prefer brick and mortar stores to online shopping - it’s hard to get a meaningful interpersonal ...
Customer Service Luxury Retail mobile marketing customer loyalty programs,
