The Retail Doctor Blog

Oracle NetSuite + Retail Doctor Survey Reveals Customer Service Disconnect Between Retailers And Shoppers

Oracle NetSuite and I partnered to find out exactly where the disconnect between shoppers and retailers is occurring and how those findings could point the way...

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Neiman Marcus Visit Illustrates Why Brick And Mortar Stores Are Losing Money

I was in Dallas a few weeks ago and decided to visit the Neiman Marcus flagship store.

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How To Be Here Next Year: 5 Steps Retailers Need To Embrace To Compete With Online

Many retailers have embraced digital as the be-all and end-all. Many pundits and retail experts are telling us the only way to survive is to bring the web into your...

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Sensory Branding Is The Retail Future: Mastercard Introduces Sonic Identity

For a long time, restaurants have had signature dishes, from the highbrow Le Cirque Lobster Salad all the way down to KFC’s finger-licking-good...

Retailers And CPG Manufacturers Take The Lead In Social Activism And Gain Sales As A Result

Gillette sells razors, Nike sells shoes, Starbucks sells coffee, and Patagonia sells sportswear, but these are also socially responsible brands.

My Top 10 Best Retail Blog Posts Of 2018: Must-Reads For Brick And Mortar Retailers Looking For How To Compete With Amazon

Here are the 10 must-read blog posts for reliable, retail-focused information on everything from staffing issues to marketing to design and...

Retail Brands Are In Trouble. Is Yours Next?

Did you ever watch the Sopranos episode where Richie racks up a massive debt? Tony takes over the business and racks up even more debt. In the...

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The 5 Shifts Brick-and-Mortar Retailers Are Making to Generate Up to 20% Higher Profits Every Month

Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.

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