We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...
Read The ArticleExcellent customer service is dependent on your sales associates. Likewise, a bad customer service experience is depende...
Read The ArticleThe reason for a bad customer service experience could best be summed up by Lily Tomlin's character Ernestine, "We're ...
Read The ArticleA lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...
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