We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad cust...Read The Article
Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience is depende...Read The Article
The reason for a bad customer service experience could best be summed up by Lily Tomlin's character Ernestine, "We're ...Read The Article
A lot of money is chasing the term of disruption in retail. From innovative AI chatbots to new payment solutions, everyo...Read The Article
Are you a hungry brick-and-mortar store owner who’s ready for a fresh, people-obsessed strategy? This training is for you if you want to grow your business using a powerful customer experience formula proven to make your cash register chirp.