The Retail Doctor Blog

How to attract customers? That is a frequent question to my retail consultancy.

When I was in fifth grade, my dad took me to the Schwinn bicycle shop in Toledo and told me I could have any bike I wanted for my birthday.

Graham, a friend of mine went to a local electronics store to buy a microphone. The young sales associate took him to the microphones and then...

Let’s stop kidding each other and be honest…

When a customers' experience in your store was crappy, they won’t be back.

Christmas in July...or August. We’ve all heard the phrase.

It’s summer and a lot of retailers are thinking about what they will do differently for...

Businesses across the country are struggling.

Retailers are asking me what to do and what I tell them is that the only thing you can control is...

Macy's held their annual flower show at their flagship store in NYC this past April. It has to be one of the last vestiges of when department...

I was about to pay for my purchases at CVS when the cashier asked me, “Do you want to update your account with your text number and receive 20%...

When I was looking to move away from the crowded, noisy, dusty freeways of Los Angeles, I checked out the green Mid-Hudson Valley of New...

Websites have progressed to become the most important marketing tool for any retailer, small or large.  

OK, this is an old post I first wrote about the iPhone six years ago when it came out. The concepts are still relevant to attracing retail...