The retail environment is undergoing a seismic shift. Even major luxury retail executives are slashing their workforce and closing doors in response to new retail challenges. The retail industry is letting online shopping win by trying to fight tech with tech, rather than focusing on and fixing the in-person shopping experience that give brick-and-mortar stores real advantages.
This is the wrong approach. Since 1994, The Retail Doctor has been transforming the shopping experience for larger retailers and smaller independent retailers into thriving retail operations by giving them the tools to succeed in a challenging brick-and-mortar retail market.
Bob Phibbs is a 30+ year retail master with a proven track record to help you lift sales, turn your retail staff into real salespeople, and get more out of your store traffic with innovative retail marketing tactics.
Director of Professional Development for NAMM
Polly's Gourmet Coffee
Bob knows his stuff. Named one of the top retail influencers of 2018, Phibbs is also an American Express merchant advisor, IBM retail futurist, and RetailWire BrainTrust partner. Retail brands trust Bob to deliver the message it isn't about online stealing sales as much as your associates not stepping up to deliver an experience consumers will drive out of their way for.
He and his work have appeared on ABC, Fox, MSNBC, and PBS, and featured in articles in Entrepreneur, the New York Times, and the Wall Street Journal. He also performs business makeovers for the Los Angeles Times and received the highest sales increase award from the #1 mall in America.
With over thirty years' experience creating proven sales increases of 20-50%, The Retail Doctor can help bring your retail organization back to excellent health with amazing customer service.
With SalesRX, you and your sales team can:
Senior Director Brand Retail Operations, Lego